At Melanya, we value the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase from our store. By using our website or providing us with your information, you agree to the terms of this policy.
1. Information We Collect
We collect several types of information to provide and improve our services to you:
- Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, billing and shipping addresses, phone number, and payment information.
- Non-Personal Information: We may collect non-personal information, such as your browsing habits, the device you use, your IP address, and the pages you visit on our website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website, track usage patterns, and analyze web traffic. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Process Orders: We use your personal information to complete transactions, process payments, and ship your products.
- To Improve Our Website and Services: We analyze customer behavior to enhance our website's functionality, improve our products, and tailor your shopping experience.
- To Communicate with You: We may send you order confirmations, shipping updates, promotional offers, and other important information related to your account or purchases.
- To Comply with Legal Obligations: We may use your data to comply with legal requirements or respond to legal requests.
3. How We Protect Your Information
We take the security of your personal data seriously and implement a variety of security measures to protect it:
- Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive data, such as payment information, during transmission.
- Access Control: Access to your personal data is restricted to authorized personnel only, and we use industry-standard security practices to protect it from unauthorized access, disclosure, alteration, or destruction.
- Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business and delivering services to you, such as:
- Payment Processors: To process payments securely.
- Shipping Companies: To deliver your orders to the provided address.
- Marketing and Analytics Providers: To improve our website and advertising efforts.
- Legal Authorities: If required by law, we may disclose your information to comply with legal obligations, such as responding to a subpoena or legal request.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You have the right to request corrections to any inaccurate or incomplete personal data.
- Deletion: You may request that we delete your personal data, subject to certain conditions.
- Object to Processing: You can object to the processing of your personal data in certain situations, such as when we rely on legitimate interests for processing.
- Data Portability: You can request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at [Your contact email].
6. Third-Party Links
Our website may contain links to third-party websites, products, or services. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of these websites before providing any personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Revised" date. We encourage you to review this policy periodically to stay informed about how we protect your data.
8. Contact Us
If you have any questions or concerns regarding our Privacy Policy or how we handle your personal data, please contact us.